# Config - you must be signed in to perform this operation **URL:** \ **Category:** Uncategorized\ **Created:** [September 26, 2024, 3:41pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189 "2024-09-26T15:41:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![n.venkatesh](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@n.venkatesh](https://forum.remote.it/u/n.venkatesh)\ **Post date:** [September 26, 2024, 3:41pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/1 "2024-09-26T15:41:34Z")
Unable to login getting error config - you must be signed in to perform this operation ![image](https://canada1.discourse-cdn.com/flex030/uploads/remote/original/1X/596bc853e1aacf88fd6759319c5876107706da06.png) ---
**Author:** ![mycal](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@mycal](https://forum.remote.it/u/mycal)\ **Post date:** [September 26, 2024, 5:31pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/2 "2024-09-26T17:31:18Z")
Likely there was a permission issue with the version of remote.it you installed This is answered here: > [@Unbuntu 24.04 desktop manager not working](https://forum.remote.it/t/unbuntu-24-04-desktop-manager-not-working/1112/2): > > Can you check if you have a /etc/remote.it with a config.json in it? we are thinking this is because the /etc/remoteit/config.json is not there or not writeable for the software/ We have this ticket that post about it: Let me know if that /etc/remoteit/config.json exists Thanks -mike -M ---
**Author:** ![n.venkatesh](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@n.venkatesh](https://forum.remote.it/u/n.venkatesh)\ **Post date:** [September 27, 2024, 5:51am UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/3 "2024-09-27T05:51:32Z")
Yes, /etc/remoteit/config.json exists & writable Still same issue I am tried sudo remoteit signin getting error × status : FAIL, code 3 - code: 507, message: Auth - Can’t read password signin reply I am using Mac Apple Silicon ---
**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\ **Post date:** [September 27, 2024, 4:19pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/4 "2024-09-27T16:19:57Z")
Did you restore this mac from time machine? ---
**Author:** ![n.venkatesh](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@n.venkatesh](https://forum.remote.it/u/n.venkatesh)\ **Post date:** [September 27, 2024, 5:01pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/5 "2024-09-27T17:01:14Z")
No, I am using remote.it in Mac from 6 months, suddenly started giving error ---
**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\ **Post date:** [September 30, 2024, 11:20pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/6 "2024-09-30T23:20:19Z")
You should try to sign out on the desktop application by clicking your avatar, then Sign out. Then use the sign in form to sign back in to the application. From your support ticket and logs submitted, it looks like your mac did not have a route to the internet for a period of time and your sign in expired. ---
**Author:** ![n.venkatesh](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@n.venkatesh](https://forum.remote.it/u/n.venkatesh)\ **Post date:** [October 3, 2024, 12:51pm UTC](https://forum.remote.it/t/config-you-must-be-signed-in-to-perform-this-operation/1189/7 "2024-10-03T12:51:43Z")
Hello, This issue solve today after updating remote.it I can connect remotest ssh without any issue, problem solve Thanks