# Coonectd dependancy job failure **URL:** \ **Category:** Troubleshooting\ **Created:** [June 23, 2022, 9:00am UTC](https://forum.remote.it/t/coonectd-dependancy-job-failure/590 "2022-06-23T09:00:49Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mrtrdi](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@mrtrdi](https://forum.remote.it/u/mrtrdi)\ **Post date:** [June 23, 2022, 9:00am UTC](https://forum.remote.it/t/coonectd-dependancy-job-failure/590/1 "2022-06-23T09:00:50Z")
Hi, using add device from web portal, cannot install it. tried purging remoteit and connectd installation several times. pi@player:/usr/bin/remoteit$ sudo R3\_REGISTRATION\_CODE=“\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*” sh -c “$(curl -L [https://downloads.remote.it/remoteit/install\_agent.sh](https://downloads.remote.it/remoteit/install_agent.sh))” % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 8332 100 8332 0 0 33348 0 --:–:-- --:–:-- --:–:-- 33328 licensekey: 75A42FF0-AD30-53C2-B977-9532F32436F4 Creating registration file - Distribution: Raspbian - OS: Raspbian - Installing the remoteit Agent package for armhf command: curl [https://downloads.remote.it/remoteit/latest/remoteit.armhf.rpi.deb](https://downloads.remote.it/remoteit/latest/remoteit.armhf.rpi.deb) --output /tmp/remoteit.deb % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 91596 100 91596 0 0 365k 0 --:–:-- --:–:-- --:–:-- 365k Reading package lists… Done Building dependency tree Reading state information… Done Note, selecting ‘remoteit’ instead of ‘/tmp/remoteit.deb’ The following NEW packages will be installed: remoteit 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/91.6 kB of archives. After this operation, 0 B of additional disk space will be used. Get:1 /tmp/remoteit.deb remoteit armhf 4.14.1 [91.6 kB] Selecting previously unselected package remoteit. (Reading database … 40280 files and directories currently installed.) Preparing to unpack /tmp/remoteit.deb … Unpacking remoteit (4.14.1) … Setting up remoteit (4.14.1) … Created symlink /etc/systemd/system/multi-user.target.wants/connectd.service → /usr/lib/systemd/system/connectd.service. A dependency job for connectd.service failed. See ‘journalctl -xe’ for details. ---
**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\ **Post date:** [June 27, 2022, 5:53pm UTC](https://forum.remote.it/t/coonectd-dependancy-job-failure/590/2 "2022-06-27T17:53:57Z")
Most likely, your rc-local.service is failing. Remote.It Device Package has 3 systemd service files which depend on rc-local.service. Here’s how to override that: copy the following files from /usr/lib/systemd/system to /etc/systemd/system: - remoteit@.service - connectd.service - schannel.service In the copied files in /etc/systemd/system, edit them to remove the dependency on rc-local.service as shown: Before: ![image](https://canada1.discourse-cdn.com/flex030/uploads/remote/original/1X/619037617d82a1d8c976c4b23f9c3930a1507207.png) After: ![image](https://canada1.discourse-cdn.com/flex030/uploads/remote/original/1X/6429e5bb60a53728c998087bcf3bf0c882b97a10.png) After rebooting, your Remote.It systemd services will no longer depend on rc-local.service and should start up OK. If you have any further issues please send an e-mail to support@remote.it for quickest response. Thanks! Gary ---
**Author:** ![mrtrdi](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@mrtrdi](https://forum.remote.it/u/mrtrdi)\ **Post date:** [June 28, 2022, 6:48am UTC](https://forum.remote.it/t/coonectd-dependancy-job-failure/590/3 "2022-06-28T06:48:13Z")
that worked, thank you for your help. ---
**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\ **Post date:** [June 29, 2022, 3:24pm UTC](https://forum.remote.it/t/coonectd-dependancy-job-failure/590/4 "2022-06-29T15:24:40Z")
Glad to hear it, thanks for the update. This is now documented at [https://support.remote.it/hc/en-us/articles/360046373452-Checking-that-everything-is-running-properly-remoteit-package-](https://support.remote.it/hc/en-us/articles/360046373452-Checking-that-everything-is-running-properly-remoteit-package-)