# curl error on installation

**URL:** <https://forum.remote.it/t/curl-error-on-installation/1292>\
**Category:** Installation & Set Up\
**Created:** [February 7, 2025, 8:55pm UTC](https://forum.remote.it/t/curl-error-on-installation/1292 "2025-02-07T20:55:16Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![DDavid](https://avatars.discourse-cdn.com/v4/letter/d/cab0a1/32.png) [@DDavid](https://forum.remote.it/u/DDavid)\
**Post date:** [February 7, 2025, 8:55pm UTC](https://forum.remote.it/t/curl-error-on-installation/1292/1 "2025-02-07T20:55:16Z")

</div>

I tried to install remoteit on my instance. with:

```auto
R3_REGISTRATION_CODE="xxx" sh -c "$(curl -L https://downloads.remote.it/remoteit/install_agent.sh)"

```

and I got error:

```auto
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'remoteit' instead of '/tmp/remoteit.deb'
The following NEW packages will be installed:
  remoteit
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/142 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 /tmp/remoteit.deb remoteit amd64 5.4.0 [142 kB]
Selecting previously unselected package remoteit.
(Reading database ... 43678 files and directories currently installed.)
Preparing to unpack /tmp/remoteit.deb ...
Unpacking remoteit (5.4.0) ...
Setting up remoteit (5.4.0) ...
/usr/sbin/update-rc.d
curl: (22) The requested URL returned error: 400
curl: (22) The requested URL returned error: 400
Start Services 
Start Service schannel 
/usr/sbin/update-rc.d
schannel start : success
Start Service demuxer 
/usr/sbin/update-rc.d
demuxer start : success

```

`/tmp/remoteit.deb` is successfully downloaded. My OS is debian.  
I did this 2025 02 03.  
Note that I have a http, https outbound.  
If what `curl` statement is used. I will try to fix this.

---

<div class="post-metadata">

**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [February 13, 2025, 8:23pm UTC](https://forum.remote.it/t/curl-error-on-installation/1292/2 "2025-02-13T20:23:30Z")

</div>

This issue was caused by a restrictive outbound firewall policy where the device was located. You can do some simple diagnosis by running the following commands:

```auto
/usr/share/remoteit/connectd -n

```

```auto
/usr/share/remoteit/connectd -nat

```

These will show you if you have outbound traffic failure to the remote.it servers.