# Device disconnection

**URL:** <https://forum.remote.it/t/device-disconnection/1013>\
**Category:** Uncategorized\
**Created:** [February 11, 2024, 8:17am UTC](https://forum.remote.it/t/device-disconnection/1013 "2024-02-11T08:17:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JohnW5170](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@JohnW5170](https://forum.remote.it/u/JohnW5170)\
**Post date:** [February 11, 2024, 8:17am UTC](https://forum.remote.it/t/device-disconnection/1013/1 "2024-02-11T08:17:40Z")

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Hi, my device is repeatedly being disconnected. Is there a problem with the remote.it system?

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**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [February 14, 2024, 8:25pm UTC](https://forum.remote.it/t/device-disconnection/1013/2 "2024-02-14T20:25:21Z")

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Hello John, There is not any current issue. If you have a paid account, you can contact remote.it support and we can help you troubleshoot it.  
Otherwise, you can check if you have issues with your internet connection. If not, provide information about your device (uname -a) and what product you installed, version, when you installed it.