# Installation Error: curl 500

**URL:** <https://forum.remote.it/t/installation-error-curl-500/665>\
**Category:** Installation & Set Up\
**Created:** [January 12, 2023, 1:31pm UTC](https://forum.remote.it/t/installation-error-curl-500/665 "2023-01-12T13:31:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Albert](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@Albert](https://forum.remote.it/u/Albert)\
**Post date:** [January 12, 2023, 1:31pm UTC](https://forum.remote.it/t/installation-error-curl-500/665/1 "2023-01-12T13:31:40Z")

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Hi,

I’ve been trying to start the device agent into a new Raspberry Pi from both apt (sudo apt install remoteit) and the one-liner from the Windows Desktop APP and both solutions are failing with an error on curl.

I’ve been analysing the .deb file, and I’ve found that the problem comes from the function “r3\_update\_config” inside “functions.sh”, when doing a curl to the API “[https://install.remote.it/v1](https://install.remote.it/v1)”

Any possible solution?

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<div class="post-metadata">

**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [January 12, 2023, 10:05pm UTC](https://forum.remote.it/t/installation-error-curl-500/665/2 "2023-01-12T22:05:05Z")

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We were experiencing an issue with our API server. This issue is now resolved. You should be able to run the one-line install or the direct install now with no issues. Sorry for the inconvenience.