# Near constant "Agent needs to be reinstalled" macOS Desktop

**URL:** <https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581>\
**Category:** Troubleshooting\
**Created:** [June 5, 2022, 7:44am UTC](https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581 "2022-06-05T07:44:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![richardburt](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@richardburt](https://forum.remote.it/u/richardburt)\
**Post date:** [June 5, 2022, 7:44am UTC](https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581/1 "2022-06-05T07:44:18Z")

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Every time I open the desktop app on my Mac (Monterey 12.4) I have to go through the rigmarole of being told that the agent needs to be reinstalled before I can access any remote machine / network.

Every. Time.

I’ve installed the desktop app, reinstalled and nothing helps.

Does anyone have any suggestions that will fix this permanently before I give up and go back to zero tier?

 ![Screenshot 2022-06-04 at 19.07.49](https://canada1.discourse-cdn.com/flex030/uploads/remote/original/1X/6757c3335ae20aefa17b2df77a4c553bfe9c59c5.jpeg)

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**Author:** ![richardburt](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@richardburt](https://forum.remote.it/u/richardburt)\
**Post date:** [June 6, 2022, 5:06am UTC](https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581/2 "2022-06-06T05:06:07Z")

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I appear to have solved the issue by removing the remoteit file at /usr/local/bin/

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**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [June 8, 2022, 9:35pm UTC](https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581/3 "2022-06-08T21:35:12Z")

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Sorry that this is a pain. Installing a new version of the agent is typically required due to an update of the underlying CLI and needs separate permissions to do so.

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**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [June 8, 2022, 9:57pm UTC](https://forum.remote.it/t/near-constant-agent-needs-to-be-reinstalled-macos-desktop/581/4 "2022-06-08T21:57:09Z")

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Can you check that you are the user profile where remote.it was originally installed. We would like to help you solve this. You can send in a support ticket so we can quickly figure out what is going on. support@remote.it