# No devices found after installing remote.it on Raspeberry Pi 3b+

**URL:** <https://forum.remote.it/t/no-devices-found-after-installing-remote-it-on-raspeberry-pi-3b/272>\
**Category:** Troubleshooting\
**Created:** [August 30, 2020, 9:47pm UTC](https://forum.remote.it/t/no-devices-found-after-installing-remote-it-on-raspeberry-pi-3b/272 "2020-08-30T21:47:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aris028](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@aris028](https://forum.remote.it/u/aris028)\
**Post date:** [August 30, 2020, 9:47pm UTC](https://forum.remote.it/t/no-devices-found-after-installing-remote-it-on-raspeberry-pi-3b/272/1 "2020-08-30T21:47:08Z")

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Hi,  
I’m a remote.it noob struggling to have my Rapsberry Pi 3b+ registered thru find.remote.it. I have successfully installed the remote.it package on my raspberry pi and the next step should be going to either [http://find.remote.it](http://find.remote.it), raspberrypi.local:29999, or :29999 to search for my device. Unfortunately, none of those are able to find my device. Wonder what am I missing here guys? Could anyone please help point me to the right direction? Thanks in advance!

 ![15988239850494634130846339089152](https://canada1.discourse-cdn.com/flex030/uploads/remote/original/1X/bacd0dbf8f0fe1d1519135f998d5031e50d31ad4.jpeg)

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**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\
**Post date:** [August 31, 2020, 5:48pm UTC](https://forum.remote.it/t/no-devices-found-after-installing-remote-it-on-raspeberry-pi-3b/272/2 "2020-08-31T17:48:09Z")

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Your router may have IP isolation which prevents devices from seeing or communicating with each other directly on the LAN.

Please try connecting to the Pi directly via SSH - if this fails, you’ll know something more fundamental is going on. If it doesn’t fail, please try to configure your device using the command line options.

See:  
[https://docs.remote.it/adding-remote.it-to-your-device/using-the-cli](https://docs.remote.it/adding-remote.it-to-your-device/using-the-cli)

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**Author:** ![aris028](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@aris028](https://forum.remote.it/u/aris028)\
**Post date:** [August 31, 2020, 8:56pm UTC](https://forum.remote.it/t/no-devices-found-after-installing-remote-it-on-raspeberry-pi-3b/272/3 "2020-08-31T20:56:21Z")

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Trying out the CLI has worked perfectly Gary. Thanks very much!