# Remote Desktop 2.4.7 fails to set peer-to-peer connection

**URL:** https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136
**Category:** Desktop Beta
**Created:** [February 25, 2020, 8:58pm UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136 "2020-02-25T20:58:02Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)
#### Post date: [February 25, 2020, 8:58pm UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136/1 "2020-02-25T20:58:02Z")

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Remote Desktop 2.4.7 on Win 10 cannot set a peer-to-peer connection to any Raspberry Pi that is behind AT&T hotspot. Is it normal?

No problem with the remotes that are connected to the Internet by any other means. The Raspberry Pi in question is actually online and can be connected via remote.it web site; however, the Remote Desktop returns error 21 every time.

Is there any way to fix that behavior?

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### Author: ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)
#### Post date: [February 26, 2020, 10:22pm UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136/2 "2020-02-26T22:22:12Z")

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Hi Alex,

If a proxy connection works at the same location (that is, launching a connection from the remote.it web site), then there is a possibility that the combination of your client and target networks may not work with P2P connections. What type of internet connection do you have at your client side?

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### Author: ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)
#### Post date: [February 26, 2020, 11:13pm UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136/3 "2020-02-26T23:13:47Z")

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Hi Gary,  
It is Verizon FiOS. I had no trouble even with double-NATting on FiOS but AT&T wireless has always been a problem. If a log can help, here it is for one remote and SSH service:

Connection started  
Connectd built Apr 20 2019 at 16:38:16 Now Starting Up  
Version 4.6 - ©2019 remot3.it, Inc. All Rights Reserved  
Built with NATPMP BCASTER MALLOC\_POOL RESOLVE BIGBUF pool=524288  
WIN32 Version  
restrict address = 0.0.0.0  
setting web config port to dest\_server\_port 80  
primary local ip = 192.168.1.20  
alloc pool  
Using server on port 5959  
Using device uid = 00:00:00:00:00:00:00:00  
Using Server Channel Port 5980  
User alex @ skjeitelecom. com connecting to 80:00:00:00:01:03:93:2a  
primary local ip = 192.168.1.20  
local IP address found 192.168.1.20  
initialize proxy client target 127.0.0.1 port 80  
generate our own UID= f2:89:92:33:28:25:f7:88  
Attach to remot3.it Service…  
Command Processor now active.  
!!status - bound to UDP port 33029  
49385\> req auth remote.it id alex @skjeitelecom. com  
49385\> Status redirect to 52.88.4.160:5962

49385\> req auth remote.it id alex @ skjeitelecom. com  
49386\> NAT type selected at 3 with natmap 2

!!status - server connection changed to state 4 - time 1 \<49386\>  
!!status - Connected to server is 52.88.4.160:5962  
!!status - server connection changed to state 5 - time 1 \<49387\>  
!!status - Connected to server is 52.88.4.160:5962  
!!request to connect from remot3.it ID or device owned by alex @skjeitelecom .com \<49389\>

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### Author: ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)
#### Post date: [February 28, 2020, 1:26am UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136/4 "2020-02-28T01:26:02Z")

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Apparently the NAT currently used by AT&T has this issue. There’s not much we can do about it.

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### Author: ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)
#### Post date: [February 28, 2020, 10:33pm UTC](https://forum.remote.it/t/remote-desktop-2-4-7-fails-to-set-peer-to-peer-connection/136/5 "2020-02-28T22:33:48Z")

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It’s a pity. Because of that, I have to manually copy/paste SSH command every time I need to connect to any device that is behind the hotspot. When you have to work with more than 10 devices like that, it becomes a drag…

Do you know, if it is at least possible to get a list of ports and proxies for all active units on my “Devices” page? I remember that there was a couple of scripts suggested on the old forum, but I could not find them anymore…
