# Remote Desktop 2.9.6 high CPU load

**URL:** <https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359>\
**Category:** Troubleshooting\
**Created:** [January 20, 2021, 7:56pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359 "2021-01-20T19:56:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)\
**Post date:** [January 20, 2021, 7:56pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/1 "2021-01-20T19:56:18Z")

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I upgraded from 2.6.2 to 2.9.6, and immediately noticed the increased CPU load: ‘WMI Provider Host’ hogs from 20% to 30% and ‘remoteit’ adds about 7-10% more regardless of the number of connections. In total, every time I started v2.9.6 the CPU load soared by 30-35%, so I had to go back to v2.6.2 again.

For comparison, v2.6.2 has ‘WMI Provider Host’ at 0% and ‘remotit’ at 3-5%.

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**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\
**Post date:** [January 20, 2021, 9:44pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/2 "2021-01-20T21:44:33Z")

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We’re looking into it. Thanks for your patience.

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**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\
**Post date:** [March 4, 2021, 8:52pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/3 "2021-03-04T20:52:40Z")

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Several updates to the Desktop application have been released recently. Are you still having any issue with CPU load?

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**Author:** ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)\
**Post date:** [March 10, 2021, 6:34pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/4 "2021-03-10T18:34:14Z")

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Hi Gary, thank you for following up. Yes, I’ve tried 2.10.0 or 2.10.1 - lots of new bells and whistles but unfortunately it was not very stable (all my remotes got disconnected too often), so I returned to 2.6.2 again. I am OK with it as far as it keeps working. Probably, will try some new release again later.

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**Author:** ![alexB](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexB](https://forum.remote.it/u/alexB)\
**Post date:** [June 9, 2021, 3:24pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/5 "2021-06-09T15:24:42Z")

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Hi Gary, I have tried again to upgrade from 2.6.2 to 3.0.2, and it works seamlessly now! I am very impressed by the enhancements; a special “thank you” for the idle connections feature - that is exactly what I was waiting for! I work with several sites every day, some of them are connected via SSH tunnels. With the old version, I had to manually reconnect every time I started my laptop; with 3.02 the configured connections just stay idle until I activate an SSH terminal.

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**Author:** ![gary](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@gary](https://forum.remote.it/u/gary)\
**Post date:** [June 9, 2021, 4:09pm UTC](https://forum.remote.it/t/remote-desktop-2-9-6-high-cpu-load/359/6 "2021-06-09T16:09:55Z")

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Glad to hear it Alex. Thanks for the update.