# Request failed with status code 500

**URL:** <https://forum.remote.it/t/request-failed-with-status-code-500/999>\
**Category:** Troubleshooting\
**Created:** [January 26, 2024, 6:45pm UTC](https://forum.remote.it/t/request-failed-with-status-code-500/999 "2024-01-26T18:45:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![WebCamNL](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/webcamnl/32/422_2.png) [@WebCamNL](https://forum.remote.it/u/WebCamNL)\
**Post date:** [January 26, 2024, 6:45pm UTC](https://forum.remote.it/t/request-failed-with-status-code-500/999/1 "2024-01-26T18:45:28Z")

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When I see **Request failed with status code 500** in my app.remote.it dashboard, does it mean the system is down?

_The HTTP status code 500 is a generic error response. It means that **the server encountered an unexpected condition that prevented it from fulfilling the request**. This error is usually returned by the server when no other error code is suitable._

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**Author:** ![bstrech](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.remote.it/bstrech/32/266_2.png) [@bstrech](https://forum.remote.it/u/bstrech)\
**Post date:** [January 26, 2024, 9:01pm UTC](https://forum.remote.it/t/request-failed-with-status-code-500/999/2 "2024-01-26T21:01:56Z")

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Please see post [System Incident](https://forum.remote.it/t/system-incident/996/1)  
The issue is resolved