# Unbuntu 24.04 desktop manager not working

**URL:** <https://forum.remote.it/t/unbuntu-24-04-desktop-manager-not-working/1112>\
**Category:** Desktop\
**Created:** [June 25, 2024, 12:24am UTC](https://forum.remote.it/t/unbuntu-24-04-desktop-manager-not-working/1112 "2024-06-25T00:24:26Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![mycal](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@mycal](https://forum.remote.it/u/mycal)\
**Post date:** [June 25, 2024, 3:46am UTC](https://forum.remote.it/t/unbuntu-24-04-desktop-manager-not-working/1112/2 "2024-06-25T03:46:08Z")

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Can you check if you have a /etc/remote.it with a config.json in it?

we are thinking this is because the /etc/remoteit/config.json is not there or not writeable for the software/

We have this ticket that post about it:

> [@You must be signed in to perform this operation](https://forum.remote.it/t/you-must-be-signed-in-to-perform-this-operation/1109):
>
> If your getting the “you must be signed in to perform this operation” there seems to be a bug in detecting an expired login token. This should be fixed next release, but for now please sign out and sign back in.

Let me know if that

```auto
/etc/remoteit/config.json

```

exists

Thanks

-mike

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