Error on Tinker Board registration

Installation & Set Up
1

Hi,

I tried to register both Tinker Board 2 and Tinker Board to get the error code (2). See the error message as follows:

root@linaro-alip:/# R3_REGISTRATION_CODE=“XXXXXXXXXXXXX” sh -c “$(curl -L https://downloads.remote.it/remoteit/install_agent.sh)”
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 13372 100 13372 0 0 58907 0 --:–:-- --:–:-- --:–:-- 59168
licensekey: B75E8458-B673-5E13-8B28-CCC602A6EC99
There is already a registration file so skipping license key registration

  • Distribution: debian

  • OS: Tinkerboard

  • Installing the remoteit Agent package for arm64

command: curl https://downloads.remote.it/remoteit/latest/remoteit.arm64.tinkerboard.deb --output /tmp/remoteit.deb
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0
Reading package lists… Error!
E: Sub-process Popen returned an error code (2)
E: Encountered a section with no Package: header
E: Problem with MergeList /tmp/remoteit.deb
E: The package lists or status file could not be parsed or opened.

Please let me know how to correct the problem. Both boards are loaded with Debian 10 V2.0.14.

Thanks,
Robin

2

Please check to verify /tmp/remoteit.deb is present and provide check permissions on this file as well.

3

The problem is that we do not have a 64 bit version of the Tinkerboard package, however you can just install the correct Debian package for your architecture manually.
See the packages here:
https://link.remote.it/download/linux

And then manually install it with these directions:
https://link.remote.it/docs/device-package/manual-install