remote.it Community Forum

My device is not reachable except from my local network

Hello,

I’m kinda new to this platform, i just started learning about it a couple of days ago on the personal plan, and I don’t know exactly what i’m missing here.

So i installed it and configured it on my device and i signed in from web to my account and found the two services i configured. i tried the URL from my local network and it worked perfectly!

However, it didn’t work on my cellular network.

What do i need to do to make my home device reachable outside my local network??

Have you tried checking this checkbox prior to making the connection?

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