Expected behavior:
Activate device using linux command
Actual behavior:
Nothing happens. Agent doesn’t activate.
Note: when running command, no error codes or failures are shown.
It properly reads the OS based on the output.
Literally don’t know where to begin troubleshooting. Any help would be greatly appreciated.
Can you clarify the device architecture and OS? Is there any output when running the command? If so, can you please provide it?
Hi, I tried the one-liner command on OpenSUSE Tumbleweed and indeed it did not work. It does not seem to support that OS at this time.
However, it is possible to manually install the remote.it rpm package. The procedure is described below. Please give it a try.
This is confirmed in the environment with OpenSUSE Tumbleweed VERSION_ID=“20230604”. It may not work well in older version.
Download site
command sample:
cd ~/
curl -LkO https://downloads.remote.it/remoteit/v4.17.12/remoteit-4.17.12-1.aarch64.rpm
Update the package list
sudo zypper refresh
Install the remote.it rpm package with zypper.
sudo zypper install ./remoteit-4.17.12-1.aarch64.rpm
If you see the following at the end of install process:
--------------------- Claim this device ——————————
Use the code AF6QYBJE to register this device to your account
or navigate to remoteit://claim/AF6QYBJE in your browser
--------------------- Claim this device —————
Since the above is a claim code, use the + button in the Desktop application to bring up the menu, put it in CLAIM A DEVICE, and press Enter.
The remote.it device with your OpenSUSE’s hostname should appear in the remote.it device list. The device registration is now complete.
Add the services you want to connect. Please see the details on the following article.
https://support.remote.it/hc/en-us/articles/360060992631-Services
@profetik777 We have fixed the one-liner install command to make it work on OpenSUSE Tumbleweed. Please try again. Thank you.
