Can't add Synology NAS

Downloaded and installed(manual install) package on my synology DS1821+ no problem.

But when I enter the claim code at Remote.It
It says “your device could not be found.”

I also see this error poping up at the bottom of the page:

GraphQL: Error: Cannot insert the value NULL into column ‘id’, table ‘yoics.dbo.r3_Licenses’; column does not allow nulls. INSERT fails.

I have reinstalled a few times to get new claim codes but no luck.

Anyone know what I’m doing wrong?

Edit: I also tried doing the same thing on my Synology DS1819+ with the same result.

Sorry for the issue. We had a bug in our API which is now resolved.