Synology install ok but device not found

Troubleshooting
1

I have installed on a Synology NAS the Remote.it package (manual install) but when I run it I get this error:
Warning: file_get_contents(/var/packages/Remoteit/target/app/config.json): failed to open stream: No such file or directory in /volume1/@appstore/Remoteit/ui/index.cgi on line 7

Indeed config.json does not exist in the Remoteit folder; as a consequence, no device is found in my account.

Any idea?

Thanks

2

You may want to try the installation based on these instructions since we have integration with DSM >=7.0

https://link.remote.it/getting-started/synology

3

hi
@lraffael do you have solved you error ??? if yes how ??
i have the same error.
i already use the Synology
synology ds1522 with dsm 7.1 v4
thanks