Content of config.json is removed

Troubleshooting
1

Hello

I use remote.it on Raspbian and when I prepare my Pi, everything is working well. After few days, the Pi was not be reachable. I try to reboot it but not solve the problem.
I discover that the file config.json is misconfigured and only contains a section “lastrunningpids”
Nothing else. I reconfigure it (using the web portal admin) and working now.
Wtf ? Because I have the same problem with 2 others PI and I really don’t understand

Thanks

2

I believe this problem was resolved however you need to make sure you’re running the most recent remoteit package.

Please run:

sudo apt update
sudo apt install remoteit

then go through the setup again. I’m pretty confident that this will resolve the issue. Let me know if not. An e-mail to support@remote.it will get you the fastest response.