Cannot add service via CLI

Troubleshooting
1

Hi,

I’m using the CLI on multiple Raspberries and all worked fine until today.
The steps i do:

  • sudo remoteit agent install
  • sudo remoteit signin
  • sudo remoteit register --name XYZ
  • sudo remoteit add --name “ssh-XYZ” --port 22 --type SSH

But today the last step fails with the message

Service Type is not specified or invalid. This is a list of valid service types 

 ID   | Name   | Default Port   | Protocol   | Description  
--------------------------------------------------------------

but the list is empty. I get the same output when I run

$ remoteit supportedApplications

All the diagnostics tools like remoteit scan, remoteit check, remoteit status, remoteit info, remoteit netdiag are looking good.
I run the installation/setup on a freshly installed Raspbian - the last one I did exactly the same was on 17, March '22 with success.

fyi

$ remoteit version
1.7.64

Was there any change or is there any limitation? Currently I have 22 devices and I’m using the remote.it professional plan.
Is there any config I’m missing or I can change to fix this problem?

Thanks + cheers
Dennis

2

Hi guys,

looks like there was an issue, maybe in my network or on remote.it site. Because now everything works fine again.

 $ remoteit supportedApplications
 ✓ SUPPORTEDAPPLICATIONS in progress ...
 ID      | Name                | Default Port   | Protocol   | Description               
-------------------------------------------------------------------------------------------
 38      | Nextcloud           | 443            | TCP        | Nextcloud hub             
 42      | Admin Panel         | 29999          | TCP        | remote.it admin panel     
 7       | HTTP                | 80             | TCP        | Web protocol              
 8       | HTTPS               | 443            | TCP        | Secure web protocol       
 8       | HTTPS               | 443            | TCP        | Secure web protocol       
 28      | SSH                 | 22             | TCP        | Secure shell terminal     
 32771   | Minecraft Bedrock   | 19132          | UDP        | Minecraft Bedrock server  
 1       | TCP                 | 0              | TCP        | Generic TCP               
 32769   | UDP                 | 0              | UDP        | Generic UDP               
 39      | OpenVPN             | 1194           | TCP        | OpenVPN server            
 41      | Minecraft           | 25565          | TCP        | Minecraft server          
 37      | NxWitness           | 7001           | TCP        | Nx Witness VMS            
 32770   | WireGuard           | 51820          | UDP        | WireGuard VPN server      
 8       | HTTPS               | 443            | TCP        | Secure web protocol       
 4       | VNC                 | 5900           | TCP        | VNC remote desktop        
 5       | RDP                 | 3389           | TCP        | Microsoft remote desktop  
 34      | SMB/CIFS            | 445            | TCP        | Internet file sharing     
 7       | HTTP                | 80             | TCP        | Web protocol              
 43      | Terraria            | 7777           | TCP        | Terraria server

Thanks
Dennis

3

Hi Dennis,

Glad you got it working. I will review this with enginering anyway. If you continue to face any issue please send an e-mail to support@remote.it for quickest response.

Gary