Reasons for Error VNC

Raspberry is online
remoteit ready

ssh and vnc not connecting, any ideas troubleshooting?

It’s possible that your DNS is not resolving the *.at.remote.it URL.

Please open a command prompt (Windows) and run:

NSLOOKUP test.at.remote.it

It should return 127.0.0.1

If not, please go to the “Settings” page of Desktop and turn off “Named Connections”. Does it help?

Otherwise, please send an e-mail to support@remote.it.

Thanks!