Recent issue with accessing a QNAP server via remoteit

1

Hi,

I have been using remoteit on several raspberry around the house and a QNAP server, all works great, it helps me to connect easily and securely from outside the LAN.

For the last 3 weeks or so, when I try to connect to the QNAP I get a white webpage with the proxy address but no access to my login.

I have removed and reinstalled but to no avail. This is replicated whether I am outside of the LAN or inside and I have used various browsers.

Remoteit has become a big part of my worklow and would appreciate some advice/ideas,

Best wishes,

Stef, Bristol UKScreenshot from 2021-01-17 21-13-16

2

Hi Stef,

What is the QNAP server running on?

Are there any logs generated by the server itself?

Thanks,

Gary

3

HI there,

QNAP runs their bespoke OS based on Linux, Iam not sure which log would be helpful for this issue, ca you point me to the right directory//file?
many thanks,

stef+

4

Sorry, I am not an expert in QNAP. I figured that the server generates a log much like any web server would.

5

Hi,

Fair enough, in the meantime I found a way around, I have setup a linux container on novnc on a RasPi I have on the same LAN, I access the PI via remoteit and via the browser within the novnc container I access mt QNAP via LAN, it’s actually fast enough for my purpose so I won t dig any further for now,

Thanks for the support anyway,

BW

Stef

6

OK, thanks for the update.

7

I ran this past engineering… they’re asking if there is any error on the proxy page you are getting. Look at the developer tools console in browser. Let me know.

Thanks!