I tried to activate a device. I’ve had it activated before. I removed the application from the device. But reinstalled it later. However now, as soon as I sign into my account to set up the connection I get the following error;
‘Reason for failure: 00:00:00:01:00:26:15 is an unknown device for this user’
Could you help me out to fix it, so I can get access to the device remotely?