I am using Windows 11 on a Surface Pro X. I have downloaded the latest version of remote.it for Windows ARM. When I log on, the remote.it window briefly opens then reverts to the logon screen with an error message “Authentication Failed”. I tried the solutions given in another earlier post on this topic but it didn’t work.
We have released a new version of the Desktop today which should address the issue. You should get a prompt to update within the next 12 hours. You can force a check earlier by clicking on “Settings”, then “Check” next to the Auto update. Make sure that the Auto update is turned on.