Remoteit connection does not come back online when internet is restored

1

HI everyone,

I have deployed a linux based Iot device. Remote it connections were working well. The device needs to go offshore in a location where there is no internet access for about 8 hours and then it comes back to a location that has internet. The issue is that after losing the device goes offline, it does not come back online even when internet connection is restored. I have to reboot the device for it to come back online.

Any help would be much appreciated

2

In order to troubleshoot this, some additional information is needed. What is the product that was installed and the version? For example CLI or device package.