After upgrading to Ubuntu 24.04 the desktop application won’t open anymore.
I tried a fresh install using the .deb file and apt and it’s still the same.
In the terminal I get the error:
[67359:1009/173002.605277:FATAL:credentials.cc(127)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)
And when I run it with sudo it starts but I only see a blank window and get many error messages in the terminal which are too many to paste here.
I use wayland and gnome.
Some of the errors I get when running with sudo are:
[67439:1009/173058.259406:ERROR:bus.cc(407)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Authorization required, but no authorization protocol specified
[67610:1009/173058.392291:ERROR:angle_platform_impl.cc(44)] Display.cpp:1052 (initialize): ANGLE Display::initialize error 12289: Could not open the default X display.
ERR: Display.cpp:1052 (initialize): ANGLE Display::initialize error 12289: Could not open the default X display.
[67610:1009/173058.392621:ERROR:gl_display.cc(515)] EGL Driver message (Critical) eglInitialize: Could not open the default X display.
[67610:1009/173058.392751:ERROR:gl_display.cc(786)] eglInitialize OpenGL failed with error EGL_NOT_INITIALIZED, trying next display type
and
[67610:1009/173058.487887:ERROR:angle_platform_impl.cc(44)] Display.cpp:1052 (initialize): ANGLE Display::initialize error 12289: Could not open the default X display.
ERR: Display.cpp:1052 (initialize): ANGLE Display::initialize error 12289: Could not open the default X display.
[67610:1009/173058.488097:ERROR:gl_display.cc(515)] EGL Driver message (Critical) eglInitialize: Could not open the default X display.
[67610:1009/173058.488204:ERROR:gl_display.cc(786)] eglInitialize OpenGLES failed with error EGL_NOT_INITIALIZED
[67610:1009/173058.488310:ERROR:gl_display.cc(820)] Initialization of all EGL display types failed.
[67610:1009/173058.488410:ERROR:gl_ozone_egl.cc(26)] GLDisplayEGL::Initialize failed.
[67610:1009/173058.490990:ERROR:viz_main_impl.cc(196)] Exiting GPU process due to errors during initialization
[67439:1009/173058.557647:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.NameHasOwner: object_path= /org/freedesktop/DBus: unknown error type:
Authorization required, but no authorization protocol specified
which seem to repeate
Which log are you looking at? What is the path?
You typically do not start our Desktop app from the command line. Are you talking about the remoteit CLI?
This is not any logfile, this the output in the terminal.
The remoteit Desktop application is installed in /opt/Remote.it/remoteit by apt.
The current working directory is the home directory of my user.
I start it from the command line to see the output. When I start it normally I see nothing and there is also no log file written.
This is not the CLI this is the Desktop Application. I installed it with this .deb file :https://downloads.remote.it/desktop/v3.32.1/Remote.It-Installer-amd64.deb
When I run it as root with
remoteit --no-sandbox
and first execute
xhost si:localuser:root
it finally works, but I shouldn’t need to run it as root.
There are just some permissions missing but I don’t know which.
I tried to reinstall it again and noticed the following error message from apt:
N: Download is performed unsandboxed as root as file '(Path removed)/Remote.It-Installer-amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
So I moved the file to /tmp and changed the owner to _apt and the install finishes without errors, but I still get the same error:
[139187:1010/000058.712061:FATAL:credentials.cc(127)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)
The core dump is at /var/crash/_opt_Remote.It_remoteit.1001.crash
The remote.it team is looking into this. What version of Ubuntu were you on previous to your upgrade of Ubuntu to 24.04?
I finally figured if I run it with --no-sandbox it works even as the normal user.
My previous Ubuntu version was Ubuntu 22.04
It could be possible that I had --no-sandbox in the .desktop file previously and it got overridden by an update
Good to know thanks for the update.