The app, and service, has worked in the past on Windows 10. It’s worked quite well. Now I can’t get the service to start. If I try a reinstall (not deleting my device) it says
" We need to install or update our service
in order to maintain background connections.".
I tell it to install and it pops 2 UAC prompts to allow “execute.bat” to run from a temp folder (%appdata%\local\temp{GUID}\execute.bat) ({GUID} is the actual GUID not the literal {GUID}). Then it just returns to the dialog to say that the service needs to be intalled.
If I try to start the it.remote.cli service manually, the event log shows
"The it.remote.cli service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."
Any clues as to the issue and perhaps a solution or at least a pointer.
I can’t think where to look or what to try next.