Persistent connection for HTTPS service in my LAN

Troubleshooting
1

I am new to RemoteIt, so hopefully the problem I am running into is not due to my cluelessness :wink:

What i am trying to do:

  • I have an solar/battery system at home (Enphase Envoy) with HTTPS service that I want to make public.

What I did:

  • I read the manual ā€œPersistent Public URLs for HTTP/HTTPS (Beta)ā€
  • I downloaded the desktop app on my Macbook
  • DHCP static IP address for my solar/battery system
  • Created an HTTPS service for the solar/battery system
  • Enabled to ā€œpersistent public URLā€ feature (BTW, what a brilliant feature) (no password)

When going to the persistent public URL (https://ov5yks2x.connect.remote.it/) I am getting a web page with

  • {ā€œmessageā€:ā€œInternal Server Errorā€}

Other ā€œtestsā€ I performed:

1- I can access the solar/battery system from the internet when using a non-persistent connection
2- I try to create a persistent connection for another HTTPS service (configuration page for my home WIFI router) and I am getting the same error message as above.
3- I was able to create a persistent public URL for an HTTP service.

Please note that the HTTPS certificates for my WIFI router and my solar/battery system is not signed by known authority (could this be the issue?)

  • Firefox says ā€œError code: SEC_ERROR_UNKNOWN_ISSUERā€
    Sadly, I do not have conttrol on the HTTPS certificate used by the HTTPS services.
2

We have found that we do have some limitations on HTTPS connections.
However, if you notice that the url you are given for a Public URL is always HTTPS.
Are you able to access the endpoints on your LAN using the internal IP address with HTTPS (not public)?

3

Hi bstrech,

Yes, I am able to access in both of these cases:
1- Locally when I am in my home network LAN
2- Using a non-persistent RemoteIt connection

4

Does this work when you update the Service type to HTTP and do you need a path on the URL or do you know if the Web Page being served actually does a redirect?

5
  • Yes, I can make it work (create a persistent connection) for another HTTP service
  • The HTTPS service for which I want a persistent public URL does not do any redirect (simply returns a json doc)
6

Sending you a PM so we can figure it out.