Repeatedly disconnected from Minecraft server

My friend used remote.it to create a Minecraft server. However, when I attempt to join it, I am disconnected after a few seconds. I’ve had a brief look through the boards and can’t find a solution. Both of us have good internet connection.

Please review this article:

If you continue to have issues please send an e-mail to support@remote.it with as much detail as possible, e.g.

  • account username
  • Service ID (UID) of the Minecraft remoteit Service
  • error/warning messages from the Minecraft server itself